Privacy Policy

Last updated: June 29, 2026

This Privacy Policy describes how Niche Trading ("the Company", "We", "Us", "Our") collects, uses, and protects your personal information when you use our website at https://www.niche-trading.com (the "Service"). It also explains your rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

• Company refers to Niche Trading, Mushairab Tower B, Office 208, Doha, Qatar — P.O. Box 75024.
• Personal Data means any information relating to an identified or identifiable individual.
• Usage Data means data collected automatically from your use of the Service (e.g., IP address, browser type, pages visited, session duration).
• Cookies are small files stored on your device by a website to remember information about your visit.
• Service Provider means any third party We employ to process data on Our behalf.
• You means the individual accessing the Service, or the legal entity on whose behalf they act.

2. Information We Collect

Personal Data You Provide

When you use our Service (e.g., create an account, place an order, contact us), we may collect:

• Full name and email address
• Phone number
• Delivery address (area, street, building, city)
• Order details and purchase history
• Communications with our customer service team (WhatsApp, email)

We do not store your full payment card details. All card transactions are processed by PCI-DSS-compliant third-party payment processors. For cash-on-delivery orders, no payment data is transmitted online.

Usage Data (Collected Automatically)

We automatically collect Usage Data when you visit or interact with the Service, including:

• Internet Protocol (IP) address
• Browser type and version
• Pages visited and time spent
• Device type and operating system
• Referring URL and search queries

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (tags, pixels, scripts) to enhance your experience, analyze traffic, and serve relevant advertising. The types of cookies We use include:

• Essential Cookies: Required for core website functionality (e.g., shopping cart, login). Cannot be disabled.
• Preference Cookies: Remember your settings and preferences (e.g., language, region).
• Analytics Cookies: Help Us understand how visitors interact with the site (e.g., Google Analytics).
• Marketing & Advertising Cookies: Used to track conversions and display relevant ads (e.g., Meta Pixel, Google Ads).

You can control or disable non-essential cookies through your browser settings or via our cookie consent banner. Please note that disabling cookies may affect some features of the Service.

3. How We Use Your Information

We use the information We collect for the following purposes:

• Order fulfillment: Processing, packaging, and delivering your purchases across Qatar.
• Account management: Creating and maintaining your user account.
• Customer service: Responding to your enquiries, returns, and complaints.
• Marketing communications: Sending you promotional emails, WhatsApp messages, or SMS with offers and updates — only if you have opted in or are an existing customer (you may opt out at any time).
• Service improvement: Analyzing usage data to improve website performance, product selection, and user experience.
• Legal compliance: Complying with applicable Qatari laws and regulations, including responding to lawful requests from authorities.
• Fraud prevention: Detecting and preventing unauthorized transactions and security incidents.

4. Legal Basis for Processing

We process your personal data on the following legal bases under Qatari law (including Law No. 13 of 2016 on Personal Data Privacy Protection):

• Contract performance: Processing necessary to fulfill your orders and deliver services.
• Legitimate interests: For fraud prevention, website security, and business analytics.
• Consent: For marketing communications and non-essential cookies, where your prior consent is obtained.
• Legal obligation: Where required by Qatari law or a competent authority.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

• Logistics and delivery partners: To arrange delivery of your orders within Qatar (e.g., DHL, Aramex, GWC).
• Payment processors: To securely handle card transactions (PCI-DSS compliant providers).
• Analytics providers: Including Google Analytics and Meta for website performance measurement.
• Customer communication tools: Such as WhatsApp Business API for order updates and support.
• Legal authorities: Where required by law, court order, or lawful request by Qatari public authorities.
• Business successors: In the event of a merger, acquisition, or transfer of Our business assets, your data may be transferred. We will notify you before any such transfer.

All third-party Service Providers are required to handle your data securely and only for the purposes specified.

6. Analytics and Advertising Tools

We use the following third-party tools to measure performance and improve marketing:

• Google Analytics: Tracks website traffic and user behavior. You may opt out via the Google Analytics Opt-out Browser Add-on. Google Privacy Policy.
• Google Tag Manager: Manages website tracking scripts. Google Privacy Policy.
• Meta (Facebook) Pixel: Tracks conversions from Meta ads and helps us reach relevant audiences. Meta Privacy Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Order records: 5 years (for accounting and tax compliance under Qatari law)
• Account data: For the lifetime of your active account, plus 1 year after closure
• Marketing preferences and consent records: Until you withdraw consent
• Analytics data: As configured in third-party tools (typically 26 months for Google Analytics)

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include HTTPS encryption, access controls, and secure third-party processors. However, no method of internet transmission or electronic storage is completely secure, and We cannot guarantee absolute security.

9. Your Rights

Under Qatari Law No. 13 of 2016 on Personal Data Privacy Protection, and to the extent applicable, you have the right to:

• Access your personal data held by Us
• Correct inaccurate or incomplete data
• Delete your data (subject to legal retention obligations)
• Withdraw consent for marketing communications at any time
• Object to certain types of processing

To exercise your rights, please contact us at info@niche-trading.com or via WhatsApp at +974 5993 1115. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided Us with personal data, please contact us immediately and We will take steps to delete it.

11. International Data Transfers

Some of our Service Providers (e.g., Google, Meta) are based outside of Qatar. By using the Service, you acknowledge that your data may be processed in countries with different data protection standards. We take steps to ensure such transfers comply with applicable Qatari data protection requirements and that adequate safeguards are in place.

12. Links to Other Websites

Our Service may contain links to third-party websites. We have no control over and are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When We do, We will update the "Last updated" date at the top of this page and, for material changes, notify you by email or a prominent notice on the Service. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: info@niche-trading.com
• WhatsApp: +974 5993 1115
  
• Website: https://www.niche-trading.com